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Word displays the Publish as PDF or XPS dialog box. Word displays a single button at the right side of the dialog box. (Don't click Save look down further on the left side and make sure you actually click on the Save & Send option.) Word presents you with some more options. At the left side of the screen click Save & Send.If that doesn't work for some reason, you should try using an alternative method of creating your PDF file: Instead, it appears that the update takes care of modifying the drivers responsible for creating the PDF files, and this modification fixes the problem exhibited in Word.
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Note that nothing in the article says anything about generating PDF files. For them, the problem was fixed when they updated Windows as described in this Knowledge Base article: Several readers suggested that this isn't a Word problem, but instead is a problem with some Windows drivers. When she chooses "save as PDF," she gets an error message: "Export failed due to unexpected error." When she goes to save a document, there are options concerning the format in which the document can be saved. She has a problem generating a PDF file from within Word. Louise has a system that has the Academic Professional version of Office 2010 installed.
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